{"id":39466,"date":"2024-08-11T12:34:12","date_gmt":"2024-08-11T09:34:12","guid":{"rendered":"https:\/\/maddgroups.com\/?page_id=39466"},"modified":"2024-08-11T12:34:12","modified_gmt":"2024-08-11T09:34:12","slug":"complaints-and-suggestions","status":"publish","type":"page","link":"https:\/\/maddgroups.com\/en\/complaints-and-suggestions\/","title":{"rendered":"Mechanism for raising complaints and suggestions"},"content":{"rendered":"<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">\u064a\u062a\u0628\u0639 <\/span><span class=\"ql-size-large\">\u0645\u0631\u0643\u0632 \u0645\u062f\u062f \u0627\u0644\u062a\u0639\u0644\u064a\u0645\u064a \u0644\u0644\u062a\u062f\u0631\u064a\u0628 <\/span><span class=\"ql-size-large\">\u0627\u0644\u0622\u0644\u064a\u0629<\/span><span class=\"ql-size-large\"> \u0627\u0644\u062a\u0627\u0644\u064a\u0629 \u0644\u0631\u0641\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a \u0648\u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627:<\/span><\/p>\n<p class=\"ql-direction-rtl\"><strong class=\"ql-size-large\">\u0622\u0644\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649:<\/strong><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">1.\u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0634\u0643\u0648\u0649 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0645\u0639 \u0636\u0631\u0648\u0631\u0629 \u0630\u0643\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0648\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">2.\u064a\u062a\u0645 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0625\u062d\u0627\u0644\u062a\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0646\u064a\u0629.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">3.\u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642 \u0645\u062e\u062a\u0635 \u0628\u0628\u062d\u062b \u0627\u0644\u0634\u0643\u0648\u0649 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u0642\u062f\u0645 \u0627\u0644\u0634\u0643\u0648\u0649.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">4.\u064a\u062a\u0645 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0627\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0644\u0627\u0632\u0645\u0629 \u062d\u0627\u0644 \u062b\u0628\u0648\u062a \u0635\u062d\u0629 \u0627\u0644\u0634\u0643\u0648\u0649 \u0628\u0645\u0642\u062f\u0645 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0627\u0628\u0644\u0627\u063a\u0647 \u0628\u0645\u0627 \u062a\u0645 \u0644\u062d\u0644 \u0627\u0644\u0634\u0643\u0648\u0649.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">5.\u062a\u0642\u0648\u0645 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0628\u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0647\u0627\u062a\u0641\u064a\u0627\u064b.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">6.\u064a\u062a\u0645 \u0625\u062c\u0631\u0627\u0621 \u0645\u0631\u0627\u062c\u0639\u0629 \u0645\u0646\u062a\u0638\u0645\u0629 \u0644\u0643\u0627\u0641\u0629 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u062a\u062d\u0644\u064a\u0644\u0647\u0627 \u0648\u062f\u0631\u0627\u0633\u062a\u0647\u0627\u060c \u0648\u0628\u064a\u0627\u0646 \u0641\u0631\u0635 \u0627\u0644\u062a\u062d\u0633\u064a\u0646 \u0648\u0627\u0644\u062a\u0637\u0648\u064a\u0631 \u0627\u0644\u0645\u062a\u0635\u0644\u0629 \u0628\u0647\u0627 \u0648\u0645\u062a\u0627\u0628\u0639\u062a\u0647\u0627 \u0645\u0639 \u0648\u062d\u062f\u0627\u062a \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u0639\u0646\u064a\u0629 \u0628\u062a\u0644\u0643 \u0627\u0644\u0641\u0631\u0635 \u0645\u0646 \u0642\u0628\u0644 \u0625\u062f\u0627\u0631\u0629 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><strong class=\"ql-size-large\">\u0622\u0644\u064a\u0629 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639 \u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a:<\/strong><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">1.\u064a\u062a\u0645 \u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0642\u0646\u0648\u0627\u062a \u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0645\u0639 \u0636\u0631\u0648\u0631\u0629 \u0630\u0643\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0648\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">2.\u064a\u062a\u0645 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0648\u0625\u062d\u0627\u0644\u062a\u0647 \u0625\u0644\u0649 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0646\u064a\u0629.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">3.\u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u0642\u062f\u0645 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0625\u0630\u0627 \u062a\u0637\u0644\u0628 \u0627\u0644\u0627\u0645\u0631 \u0644\u0644\u062d\u0635\u0648\u0644 \u0639\u0644\u0649 \u062a\u0641\u0627\u0635\u064a\u0644 \u0625\u0636\u0627\u0641\u064a\u0629 \u0644\u0644\u0645\u0642\u062a\u0631\u062d.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">4.\u064a\u062a\u0645 \u062f\u0631\u0627\u0633\u0629 \u0625\u0645\u0643\u0627\u0646\u064a\u0629 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0645\u0646 \u0642\u0628\u0644 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0646\u064a\u0629\u060c \u0648\u0645\u0646 \u062b\u0645 \u062a\u0646\u0641\u064a\u0630\u0647 \u0641\u064a \u062d\u0627\u0644 \u0643\u0627\u0646 \u0645\u0646\u0627\u0633\u0628\u0627 \u064b\u0648\u064a\u062d\u0642\u0642 \u0623\u0647\u062f\u0627\u0641 \u0627\u0644\u0623\u0643\u0627\u062f\u064a\u0645\u064a\u0629.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><span class=\"ql-size-large\">5.\u064a\u062a\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u0642\u062f\u0645 \u0627\u0644\u0645\u0642\u062a\u0631\u062d \u0644\u0634\u0643\u0631\u0647.<\/span><\/p>\n<p class=\"ql-direction-rtl\"><strong>\u0627\u0644\u0648\u0642\u062a \u0627\u0644\u0645\u062a\u0648\u0642\u0639 \u0644\u0644\u0631\u062f \u0639\u0644\u0649 \u0637\u0644\u0628\u0627\u062a \u0627\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a:<\/strong><\/p>\n<p class=\"ql-direction-rtl\"><strong>\u25cf<\/strong> \u0627\u0644\u0631\u0633\u0627\u0626\u0644 \u0627\u0644\u062e\u0627\u0635\u0629 \u0639\u0628\u0631 \u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0642\u062f \u064a\u0633\u062a\u063a\u0631\u0642 \u0627\u0644\u0631\u062f \u0662\u0664 \u0633\u0627\u0639\u0629 \u0628\u0639\u062f \u0627\u0633\u062a\u0644\u0627\u0645 \u0627\u0644\u0628\u0631\u064a\u062f \u0648\u0645\u0646 \u062b\u0645 \u0627\u0644\u0631\u062f \u0639\u0644\u064a\u0647.<\/p>\n<p class=\"ql-direction-rtl\">\u25cf \u0627\u0644\u062f\u0631\u062f\u0634\u0627\u062a \u0627\u0644\u0641\u0648\u0631\u064a\u0629 \u0639\u0627\u062f\u0629 \u0645\u0627 \u064a\u062a\u0645 \u0627\u0644\u0631\u062f \u062e\u0644\u0627\u0644 \u062f\u0642\u0627\u0626\u0642 \u0639\u0628\u0631 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0629.<\/p>\n<p class=\"ql-direction-rtl\"><strong>\u0623\u0648\u0642\u0627\u062a \u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0644\u0634\u0643\u0648\u0649 : <\/strong><\/p>\n<p class=\"ql-direction-rtl\">(\u0627\u0644\u0631\u062f \u062e\u0644\u0627\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0645\u0646 \u0627\u0644\u0623\u062d\u062f \u0625\u0644\u0649 \u0627\u0644\u062e\u0645\u064a\u0633 \u0645\u0646 \u0627\u0644\u0633\u0627\u0639\u0629 8:00 \u0635\u0628\u0627\u062d\u064b\u0627 \u0625\u0644\u0649 9:00 \u0645\u0633\u0627\u0621\u064b).<\/p>\n<p class=\"ql-direction-rtl\">\u0631\u0642\u0645 \u0627\u0644\u0647\u0627\u062a\u0641 \u0627\u0644\u0645\u0628\u0627\u0634\u0631: 966570855226+<\/p>\n<p class=\"ql-direction-rtl\">\u0627\u0644\u0628\u0631\u064a\u062f \u0625\u0644\u0643\u062a\u0631\u0648\u0646\u064a \u0644\u0644\u062f\u0639\u0645 \u0627\u0644\u0641\u0646\u064a: info@maddgroups.com<\/p>\n<p class=\"ql-direction-rtl\"><strong class=\"ql-size-large\">\u0644\u0631\u0641\u0639 \u0627\u0644\u0634\u0643\u0627\u0648\u0649 \u0648\u0627\u0644\u0645\u0642\u062a\u0631\u062d\u0627\u062a:<\/strong><\/p>\n<div class='fluentform ff-default fluentform_wrapper_163 ffs_default_wrap'><form data-form_id=\"163\" id=\"fluentform_163\" class=\"frm-fluent-form fluent_form_163 ff-el-form-top ff_form_instance_163_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_163_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    <legend class=\"ff_screen_reader_title\" style=\"display: block; margin: 0!important;padding: 0!important;height: 0!important;text-indent: -999999px;width: 0!important;overflow:hidden;\">\u0642\u064a\u0627\u0633 \u0631\u0636\u0627 \u0627\u0644\u0645\u062a\u062f\u0631\u0628 (#163)<\/legend><input type='hidden' name='__fluent_form_embded_post_id' value='39466' \/><input type=\"hidden\" id=\"_fluentform_163_fluentformnonce\" name=\"_fluentform_163_fluentformnonce\" value=\"0c2bda40e8\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/39466\" \/><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_163_dropdown' id='label_ff_163_dropdown' aria-label=\"\u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631\">\u0627\u0644\u0631\u062c\u0627\u0621 \u0627\u0644\u0627\u062e\u062a\u064a\u0627\u0631 <\/label><\/div><div class='ff-el-input--content'><select name=\"dropdown\" id=\"ff_163_dropdown\" class=\"ff-el-form-control\" data-name=\"dropdown\" data-calc_value=\"0\"  aria-invalid=\"false\" aria-required=\"true\" aria-labelledby=\"label_ff_163_dropdown\"><option value=\"\">- \u0627\u062e\u062a\u0631 -<\/option><option value=\"\u0634\u0643\u0648\u0649 \"  >\u0634\u0643\u0648\u0649<\/option><option value=\"\u0627\u0642\u062a\u0631\u0627\u062d\"  >\u0627\u0642\u062a\u0631\u0627\u062d<\/option><\/select><\/div><\/div><div data-type=\"name-element\" data-name=\"names_1\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_163_names_1_first_name_' id='label_ff_163_names_1_first_name_' >\u0627\u0644\u0627\u0633\u0645 \u0627\u0644\u062b\u0644\u0627\u062b\u064a <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names_1[first_name]\" id=\"ff_163_names_1_first_name_\" class=\"ff-el-form-control\" placeholder=\"\u0627\u0644\u0627\u0633\u0645 \u0627\u0644\u062b\u0644\u0627\u062b\u064a \" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div data-type=\"name-element\" data-name=\"names_2\" class=\" ff-field_container ff-name-field-wrapper\" ><div class='ff-t-container'><div class='ff-t-cell '><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_163_names_2_first_name_' id='label_ff_163_names_2_first_name_' >\u0631\u0642\u0645 \u0627\u0644\u062c\u0648\u0627\u0644 <\/label><\/div><div class='ff-el-input--content'><input type=\"text\" name=\"names_2[first_name]\" id=\"ff_163_names_2_first_name_\" class=\"ff-el-form-control\" placeholder=\"\u0631\u0642\u0645 \u0627\u0644\u062c\u0648\u0627\u0644 \" aria-invalid=\"false\" aria-required=true><\/div><\/div><\/div><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_163_email' id='label_ff_163_email' aria-label=\"\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a\">\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a <\/label><\/div><div class='ff-el-input--content'><input type=\"email\" name=\"email\" id=\"ff_163_email\" class=\"ff-el-form-control\" placeholder=\"\u0627\u0644\u0628\u0631\u064a\u062f \u0627\u0644\u0627\u0644\u0643\u062a\u0631\u0648\u0646\u064a \" data-name=\"email\"  aria-invalid=\"false\" aria-required=true><\/div><\/div><div class='ff-el-group'><div class=\"ff-el-input--label ff-el-is-required asterisk-right\"><label for='ff_163_description' id='label_ff_163_description' aria-label=\"\u0627\u0644\u0631\u062c\u0627\u0621 \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u0627\u0642\u062a\u0631\u0627\u062d \u0623\u0648 \u0627\u0644\u0634\u0643\u0648\u0649 \u0647\u0646\u0627\">\u0627\u0644\u0631\u062c\u0627\u0621 \u0643\u062a\u0627\u0628\u0629 \u0627\u0644\u0627\u0642\u062a\u0631\u0627\u062d \u0623\u0648 \u0627\u0644\u0634\u0643\u0648\u0649 \u0647\u0646\u0627 <\/label><\/div><div class='ff-el-input--content'><textarea aria-required=\"true\" aria-labelledby=\"label_ff_163_description\" name=\"description\" id=\"ff_163_description\" class=\"ff-el-form-control\" rows=\"3\" data-name=\"description\" ><\/textarea><\/div><\/div><div class='ff-el-group ff-text-center ff_submit_btn_wrapper'><button type=\"submit\" class=\"ff-btn ff-btn-submit ff-btn-md ff_btn_style\"  aria-label=\"\u0627\u0631\u0633\u0627\u0644\">\u0627\u0631\u0633\u0627\u0644<\/button><\/div><\/fieldset><\/form><div id='fluentform_163_errors' class='ff-errors-in-stack ff_form_instance_163_1 ff-form-loading_errors ff_form_instance_163_1_errors'><\/div><\/div>            <script type=\"text\/javascript\">\n                window.fluent_form_ff_form_instance_163_1 = 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\u0627\u0644\u0645\u062a\u0627\u062d\u0629 \u0645\u0639 \u0636\u0631\u0648\u0631\u0629 \u0630\u0643\u0631 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0648\u0623\u0631\u0642\u0627\u0645 \u0627\u0644\u062a\u0648\u0627\u0635\u0644. 2.\u064a\u062a\u0645 \u062a\u0633\u062c\u064a\u0644 \u0627\u0644\u0634\u0643\u0648\u0649 \u0648\u0625\u062d\u0627\u0644\u062a\u0647\u0627 \u0625\u0644\u0649 \u0627\u0644\u0627\u062f\u0627\u0631\u0629 \u0627\u0644\u0645\u0639\u0646\u064a\u0629. 3.\u064a\u0642\u0648\u0645 \u0641\u0631\u064a\u0642 \u0645\u062e\u062a\u0635 \u0628\u0628\u062d\u062b \u0627\u0644\u0634\u0643\u0648\u0649 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0645\u0642\u062f\u0645 \u0627\u0644\u0634\u0643\u0648\u0649. 4.\u064a\u062a\u0645 \u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0629 \u0648\u0627\u062a\u062e\u0627\u0630&hellip;&nbsp;<a href=\"https:\/\/maddgroups.com\/en\/complaints-and-suggestions\/\" rel=\"bookmark\">Read More &raquo;<span class=\"screen-reader-text\">Mechanism for raising complaints and suggestions<\/span><\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"off","neve_meta_content_width":100,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":"","footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-39466","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/pages\/39466","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/comments?post=39466"}],"version-history":[{"count":0,"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/pages\/39466\/revisions"}],"wp:attachment":[{"href":"https:\/\/maddgroups.com\/en\/wp-json\/wp\/v2\/media?parent=39466"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}